At Qbus, it's not just about developing innovative products to make homes and buildings smart — it's about a comprehensive partnership that supports installers from start to finish.
For over 25 years, all Qbus products and services have been developed at our headquarters in Erpe-Mere.
Innovation is a continuous process here, but equally important is ensuring that new modules and products remain compatible with all existing installations — the well-known Qbus compatibility.
However, our technology only reaches its full potential when the right products are correctly dimensioned, installed, and configured. This is where the Qbus team steps in: whether you're working on a residential project or a larger, more complex installation, Qbus offers the right solutions and support at every stage.
Before the Project: Advice, Expertise, and Training
A successful project begins with a well-thought-out plan. At Qbus, we make sure you're thoroughly prepared before you start.
Our sales engineers are ready to advise you on the best solutions tailored to your installation requirements.
In our Qbus showrooms, you — and your end customer, if desired — can explore the wide range of possibilities offered by the Qbus system. Based on your needs, we’ll inspire you with smart applications that make life easier, more cost-effective, and energy-efficient. We offer tailored advice and help you select the right products and systems.
Not yet familiar with Qbus modules? Then a training session with one of our product experts is essential for a smooth installation.
We offer over 100 training sessions per year — ranging from the basics to advanced control of lighting, HVAC, energy management, IP, and more.
Basic training can be followed either at one of the Qbus locations or at participating wholesalers. Registration is easy via the Qbus website.
During the Installation: Simple Configuration and Intuitive Wizards
Qbus understands the challenges installers face, especially with complex setups. That’s why we don’t just provide the right products — we also ensure you have the full support needed to complete your work efficiently.
Our intuitive wizards and our configuration software, System Manager III, guide you through the installation process. With the help of our detailed technical datasheets, you can quickly and easily configure each module, ensuring a smooth workflow.
On our website, you'll also find a comprehensive FAQ section along with useful installation, configuration, and operation videos.
Still stuck or have a specific question? Our service engineers are happy to assist you by phone or email.
And for urgent issues outside office hours, we even offer the Qbus 24/7 emergency hotline.
With the tools and training we provide, you can independently configure a complete Qbus installation. For more complex projects requiring advanced configurations or integrations, you can rely on our Qbus Integrated Solutions team — our in-house integrators who never shy away from a challenge.
After the Installation: Ongoing Support from Our Service Department
Whether it’s technical advice, installation support, or a smart tip to boost efficiency, our service engineers are here to assist every installer.
Recently, we launched a new system to streamline and accelerate the returns and service process. This system ensures that defective or damaged products are logged and processed swiftly, helping you minimize downtime on site.
With a user-friendly interface, both our customers and service team can easily track the process. Whether it's a repair or a replacement, the new system ensures that your clients can quickly enjoy a fully operational Qbus setup again.
Qbus as a Trusted Partner
By offering support throughout the entire project, we empower you to carry out your work with confidence. From the first contact to post-installation support, our experts are here to assist and guide you.
Book an appointment and visit one of our Qbus showrooms in Erpe-Mere, Bruges, Ghent, or Antwerp.